Terms of Use, Licence & Disclaimer

Version 1.0 · 2026-07-24 · applies to all versions of nAppleCleaner

Agreement, provider and licence

Please read this before you use the software. You must accept it to continue — it is a binding agreement between you and the provider.

1. Who provides this software

This software ("the Software") is provided by n-13 analytics UG (haftungsbeschränkt), a limited-liability entrepreneurial company incorporated under German law and registered with the Amtsgericht Nürnberg (Germany) — referred to below as "the Provider", "we" or "us".

All notices, questions, privacy requests and support enquiries go to: andrey.income@gmail.com. We answer in English or German.

2. This agreement

These terms (version 1.0, dated 2026-07-24) form the End-User Licence Agreement, the Disclaimer and the Privacy and Telemetry Notice for the Software (together, "this Agreement"). By clicking "I agree and continue" you confirm that you have read, understood and accepted every part of it.

If you do not agree, click "Decline and quit" and delete the Software. There is no other way to use it: the Software will not start until this Agreement has been accepted.

You confirm that you are at least 18 years old (or the age of majority where you live) and that you have the legal capacity to enter into this Agreement. If you accept on behalf of an employer or another organisation, you confirm that you are authorised to bind it, and "you" then means that organisation as well.

3. The Software is free of charge

The Software is supplied to you free of charge. There is no purchase price, no subscription, no licence fee and no payment of any kind — now or later — for the version you have installed. You may use it privately and commercially on Macs you own or are authorised to administer.

Because the grant is gratuitous, German law (in particular §§ 516, 521, 523 and 524 BGB, which govern gifts) already limits the Provider's liability to intent and gross negligence, and excludes any duty to warrant that the Software is free of defects of quality or title. You accept the Software in that spirit: as a free tool, offered in good faith, with no commercial promise attached to it.

We grant you a non-exclusive, non-transferable, revocable, worldwide licence to install and run the Software for as long as this Agreement is in force. All intellectual-property rights in the Software remain with the Provider. You may not sell, sublicense, rent out or redistribute the Software, remove notices from it, or reverse-engineer, decompile or disassemble it except to the extent that mandatory law expressly permits.

We may change, restrict, discontinue or stop distributing the Software at any time, and we are under no obligation to provide updates, fixes, support or continued availability.

4. Only on machines you are allowed to inspect

The Software inspects processes, network connections, launch items, installed applications and files on the Mac it runs on. You warrant that you own that Mac, or that you have the explicit authorisation of its owner and of every affected user to perform such inspection, and that doing so does not breach any law, employment agreement, works-council agreement or third-party contract applicable to you.

You are solely responsible for using the Software lawfully. You will not use it to access data you have no right to access, to monitor people without the disclosure and legal basis that the law requires, or for any unlawful purpose.

What the Software can — and cannot — promise

This is the most important page. Read it carefully: it explains why you must never rely on the Software's output on its own.

5. Software contains bugs. This one does too.

The Software is a complex diagnostic tool that reads live operating-system state. It contains defects. It will produce errors. Despite our genuine and continuous efforts to make it correct, we cannot and do not guarantee that it is free of bugs, that it behaves as documented, that it will run without interruption, or that any defect will ever be corrected.

Apple changes macOS constantly. System interfaces, permission models, file locations and process behaviour differ between macOS versions, hardware generations, security settings and third-party software. Behaviour that is correct on one Mac may be wrong on yours.

6. The information shown may be wrong, incomplete, or both

You expressly acknowledge and accept that the Software may, without notice and without any indication that something is missing:

• omit running processes, applications, background agents or daemons;
• omit, mis-resolve or misattribute network connections, remote hosts, domain names, IP addresses, listening ports and the processes that own them;
• fail to detect installed applications, leftover files, "ghost" residues, login items, launch agents, system extensions or browser components;
• fail to detect locally running AI models, agent runtimes, MCP servers, AI developer tools or their network exposure — or report them when they are not there;
• fail to find configuration files, credential files, API keys, tokens, SSH keys or other high-risk files — or flag harmless files as high-risk;
• report inaccurate file sizes, disk usage, counts, timestamps, publisher and signature information, or trust assessments;
• present outdated data, because every reading is a snapshot of a moment that has already passed by the time you look at it;
• produce both false negatives (missing something dangerous) and false positives (flagging something harmless).

In short: an empty list in this Software is NOT evidence that nothing is there, and an entry in this Software is NOT proof that something is wrong. Treat every output as a hint that you must verify independently — never as a finding you can act on unchecked.

7. Deleting is irreversible — you decide, you verify

The Software can permanently delete files and folders, including with elevated administrator privileges. Deletion may be irreversible. Files removed this way may not be recoverable from the Trash or by any other means.

You alone select what is deleted and you alone confirm each deletion. You are responsible for verifying that the files shown really belong to the application you intend to remove, and that removing them will not break your system or other software. Grouping and matching heuristics can be wrong.

KEEP CURRENT, TESTED BACKUPS. Before you delete anything with the Software, make sure you have a complete, restorable backup (for example Time Machine). Loss of data, of system integrity or of a working configuration is a foreseeable outcome of using a tool like this, and mitigating it is your responsibility, not ours.

8. It is not a security product and not professional advice

The Software is an informational and convenience utility. It is not antivirus, anti-malware, EDR, DLP, an intrusion-detection system, a firewall, a compliance tool, a forensic tool or a certified security product of any kind, and it must not be used as one.

Nothing shown by the Software — including any "risk", "exposure", "trust", "warning" or news content — constitutes security advice, legal advice, tax advice, compliance advice or professional advice of any kind. It is not a substitute for qualified professional judgement. News and catalogue content is aggregated from third-party sources, is not verified by us, and may be inaccurate, outdated or misleading; we do not endorse it and are not responsible for it.

Do not use the Software in any environment where a fault, an omission or an incorrect reading could lead to death, personal injury, or severe physical, environmental or financial harm — including but not limited to medical, aviation, maritime, automotive, nuclear, industrial-control, emergency-services, life-support or other high-risk applications. The Software is not designed, tested or certified for such use.

9. You assume the risk

You use the Software entirely at your own risk and on your own responsibility. You are solely responsible for your Mac, your data, your backups, your configuration decisions, your security posture and for every action you take — or fail to take — as a result of something the Software showed you or failed to show you.

The entire risk arising out of the use, performance and results of the Software rests with you. If you are not willing to carry that risk, do not accept this Agreement and do not use the Software.

Data privacy, telemetry and analytics

The Software uses extended telemetry and analytics. Here is exactly what that means, what leaves your Mac, and what your rights are.

10. We collect extended telemetry — and we want you to understand it

The Software transmits diagnostic, error and usage telemetry to Sentry, a third-party application-monitoring service, and may use comparable analytics services in future versions. We do this to find and fix bugs, to understand which functions are used and how, to detect crashes and performance problems, and to improve the Software's accuracy, stability and usefulness.

This telemetry is extensive. It is not limited to crash reports. It includes structured logs and performance traces describing what the Software did while you used it.

Some of these data points are sensitive in nature. They are pseudonymised — and, where technically possible, anonymised or reduced — before transmission, but pseudonymised data is still personal data under the GDPR, and we treat it as such. We do not attempt to re-identify you, and we do not sell, rent or trade telemetry data.

11. What is transmitted

Depending on what you do in the Software, the telemetry may include:

• technical context: Software version, macOS version, hardware model, locale, timezone, and a pseudonymous device identifier derived from your Mac's hardware UUID;
• error and crash data: exception types, error messages, stack traces including source file names and line numbers, and the sequence of actions leading up to a fault;
• performance data: timing spans and profiles for scans and background operations;
• usage and result metadata from scans: counts and names of installed, system and "ghost" applications, bundle identifiers, publisher/signature status, process names and identifiers, launch and login items;
• network observations: remote hosts, domain names, IP addresses and ports that processes on your Mac are connected to or listening on, together with the owning process;
• AI/agent inventory: locally installed or running AI models, agent runtimes and AI developer tools, and their local network exposure;
• file-system metadata: file and folder paths, names, sizes and categories of configuration files and files classified as high-risk (for example ".env" files, cloud or AI credential files and SSH keys), and the paths you act on.

IMPORTANT — paths and names can be revealing. We transmit metadata, not file contents: we do not read or send the contents of your documents, and we do not send the contents of credential files, keys, tokens or passwords. However, file paths, application names, host names and process names can themselves disclose sensitive facts — for example your macOS user name, your employer, a client's name, a project's name or an internal hostname. The underlying monitoring SDK is currently configured to attach default identifying context, which can include your IP address and your operating-system user and host name.

Please do not enter confidential information into free-text fields, and be aware of the above before running scans on a machine holding third-party confidential data.

12. Legal basis, processors, transfers and retention (GDPR)

Controller: n-13 analytics UG (haftungsbeschränkt), registered with the Amtsgericht Nürnberg. Contact for all data-protection matters: andrey.income@gmail.com.

Legal basis: your explicit consent under Art. 6(1)(a) GDPR, given by accepting this Agreement, and — where applicable — our legitimate interest under Art. 6(1)(f) GDPR in operating, securing and improving software we distribute free of charge.

Processor: Functional Software, Inc. ("Sentry") and its affiliates, acting as our processor under Art. 28 GDPR. Telemetry from this Software is sent to Sentry's EU ingestion region. Where personal data is nonetheless transferred to or accessed from the United States, that transfer is based on the European Commission's Standard Contractual Clauses and/or an applicable adequacy decision, together with supplementary measures.

Retention: telemetry is retained only as long as needed for the purposes above, in line with the retention period configured at our processor (typically up to 90 days for events and logs), after which it is deleted or aggregated. Aggregated statistics that no longer permit identification may be kept longer.

No automated decision-making: we do not use telemetry for profiling that produces legal effects concerning you, for advertising, or for any automated decision under Art. 22 GDPR.

13. Your rights, and how to switch telemetry off

Under the GDPR you have the right to access your data (Art. 15), to rectification (Art. 16), to erasure (Art. 17), to restriction of processing (Art. 18), to data portability (Art. 20) and to object to processing (Art. 21). Write to andrey.income@gmail.com and we will act on your request without undue delay. Because the data is pseudonymised, we may need your device identifier — shown in the Software's status bar — to locate it.

You may withdraw your consent at any time with effect for the future; withdrawal does not affect the lawfulness of processing carried out before it. To withdraw consent, set the environment variable N13_DISABLE_TELEMETRY=1 for the Software, or write to andrey.income@gmail.com and we will disable and delete your telemetry. You may also simply stop using and uninstall the Software.

You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence or workplace. Our competent authority is: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, Germany.

If you are a California resident: we do not sell or share your personal information as those terms are defined by the CCPA/CPRA, and we do not use it for cross-context behavioural advertising. You may exercise your rights to know, delete, correct and to non-discrimination via the same contact address. Residents of other US states with comparable privacy laws have equivalent rights and may use the same contact address.

14. Security, and its limits

We take reasonable technical and organisational measures to protect telemetry in transit and at rest, including transport encryption and access controls at our processor. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Transmitting data to us is at your own risk to the extent permitted by law.

The Software stores its own data locally on your Mac (configuration, activity history, consent record and, where applicable, licence data). Uninstalling the Software or deleting its folder under ~/Library/Application Support removes that local data.

Disclaimer, limitation of liability and governing law

These clauses decide who carries the risk. By accepting, you accept that it is you — to the fullest extent the law allows.

15. NO WARRANTY — the Software is provided "AS IS"

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, SECURITY, OR THAT THE SOFTWARE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE OR FREE OF HARMFUL COMPONENTS.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE PROVIDER OR THROUGH THE SOFTWARE, CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

Under German law this corresponds to the exclusion of liability for defects of quality and of title which §§ 521, 523 and 524 BGB already provide for gratuitous grants; the Provider gives no guarantee (Garantie) and assumes no procurement risk (Beschaffungsrisiko) of any kind.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER, ITS DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF DATA, LOSS OF FILES, LOSS OF PROFIT, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF ANTICIPATED SAVINGS, BUSINESS INTERRUPTION, SYSTEM DOWNTIME, COST OF SUBSTITUTE GOODS OR SERVICES, DATA-RECOVERY COSTS, OR SECURITY INCIDENTS NOT DETECTED, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Because the Software is supplied free of charge, the Provider's total aggregate liability for all claims arising out of or in connection with the Software and this Agreement is limited to the amount you paid for the Software — which is zero (EUR 0). Where a limitation to zero is not permitted by applicable law, that aggregate liability shall not exceed one hundred euros (EUR 100).

Mandatory exceptions (German law). The above limitations do NOT apply to: (a) damage caused intentionally or by gross negligence; (b) injury to life, body or health; (c) liability under the German Product Liability Act (Produkthaftungsgesetz); (d) fraudulent concealment of a defect; and (e) any express guarantee we have given in writing. In the case of a slightly negligent breach of an essential contractual obligation (Kardinalpflicht), liability is limited to the damage that was foreseeable and typical for this type of agreement at the time it was concluded.

Some jurisdictions do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, so parts of the two paragraphs above may not apply to you. In that case those limitations apply to the fullest extent permitted by the law that governs you, and the remaining provisions stay in force. If you are a consumer, your mandatory statutory rights are unaffected by this Agreement.

17. Waiver of claims and covenant not to sue

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY WAIVE, RELEASE AND FOREVER DISCHARGE THE PROVIDER AND ITS DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, LIABILITIES, LOSSES, COSTS AND EXPENSES — KNOWN OR UNKNOWN, PRESENT OR FUTURE — ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SOFTWARE, INCLUDING ANY DAMAGE, DELETION, LOSS, OMISSION, INACCURACY OR SECURITY INCIDENT DESCRIBED IN THIS AGREEMENT. YOU AGREE NOT TO BRING, JOIN OR SUPPORT ANY SUCH CLAIM, AND YOU ACCEPT THAT THIS PARAGRAPH MAY BE PLEADED AS A COMPLETE BAR TO IT.

If you are a California resident, you expressly waive California Civil Code § 1542 and any similar provision of any other jurisdiction, which states that a general release does not extend to claims that the creditor does not know or suspect to exist in their favour at the time of executing the release.

This waiver does not extend to the mandatory exceptions listed in clause 16 (intent, gross negligence, injury to life, body or health, product-liability law, fraudulent concealment, express guarantees) or to any other liability that cannot be waived under the law applicable to you.

18. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless the Provider and its directors, shareholders, employees, contractors and agents from and against any third-party claim, demand, proceeding, damage, loss, liability, fine or cost (including reasonable legal fees) arising out of or related to: (a) your use of the Software; (b) your breach of this Agreement or of any applicable law; (c) any deletion, modification, monitoring or disclosure you carry out using the Software; or (d) your use of the Software on a device or network that you were not authorised to inspect.

19. Disputes, governing law and venue

This Agreement and any non-contractual obligations arising from it are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your habitual residence.

Place of performance and — to the extent legally permissible, in particular where you are a merchant, a legal person under public law or a special fund under public law, or where you have no general place of jurisdiction in Germany — exclusive place of jurisdiction is Nürnberg, Germany (Amtsgericht Nürnberg). Consumers may also be sued only at their own statutory forum, and may sue us there.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY.

Any claim arising out of or related to the Software must be brought within one (1) year after the claim arose, to the extent such a shortened limitation period is permitted by applicable law and except for the mandatory exceptions in clause 16.

The European Commission provides an online dispute-resolution platform at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.

20. Term, changes, and general provisions

This Agreement takes effect when you accept it and remains in force until terminated. It terminates automatically if you breach it, and you may terminate it at any time by uninstalling the Software. Clauses 15 to 20 survive termination.

We may issue an updated version of this Agreement with a new version number. Where a change is material, the Software will ask you to review and accept the new version before it continues to run. Continuing to use the Software after acceptance means the new version applies.

If any provision of this Agreement is held invalid, illegal or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions shall remain in full force and effect. Our failure to enforce a provision is not a waiver of it. You may not assign this Agreement; we may assign it in connection with a merger, acquisition or sale of assets.

This Agreement is the entire agreement between you and the Provider regarding the Software and supersedes all prior understandings. The English version governs; any translation is provided for convenience only.

Questions? Write to andrey.income@gmail.com. A copy of this Agreement is stored with your acceptance record and can be re-read at any time from the Help menu.

What you confirm when you accept

• I understand that the Software is provided free of charge, "as is", that it contains bugs, and that it may show wrong, outdated or incomplete information — including missing processes, connections, applications, ports, AI tools and credential files.
• I understand that deletions can be irreversible, that I alone decide what is deleted, and that keeping working backups is my responsibility.
• I consent to the collection and processing of extended, pseudonymised diagnostic, error and usage telemetry as described in "Data privacy, telemetry and analytics", and I know I can withdraw this consent at any time.
• I accept the End-User Licence Agreement, the disclaimer of warranty, the limitation of liability and the waiver of claims, and I take all risk of using the Software upon myself.

Imprint / Anbieterkennzeichnung (§ 5 DDG)